Nothing in my transactions section even though i pledged my support!

Question posted by danamichel 2011n Nov. 15, 2011

1 answers - Last answer

Hello,

I received an email from Ulule today stating that the project that I pledged support for did not meet its target sum and that I should proceed to my transactions section in order to get a refund. When I logged in, there was nothing indicated in my transactions section! Not sure what this means...please help!

Thank you,

Dana

laura said 2011n Nov. 17, 2011 - Edited 2011n Nov. 17, 2011

Hello Dana,

You supported the project with Paypal so you were not debited. Only pledges made with a credit card are debited right away, and then in case of failure of the project you need to request a refund. I'm sorry for the confusion, but you're good !

All my best

Laura

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danamichel
laura , Sydney

Nothing in my transactions section even though i pledged my support!

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