How to fix a double charging?

Question posted by irenebelle 2011n Nov. 3, 2011

1 answers - Last answer

So i've just funded a project, that I am delighted to help out. I pledged €15, but i've just checked my bank account and i've been charged twice... HELP. How to I get the money back? Its very disconcerting...please advise asap.

Irene

alix said 2011n Nov. 4, 2011

Hello Irene,

You need to go to the transactions section of your profile and cancel one of the contributions. You'll get refunded asap.

Best

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How to fix a double charging?

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